November 15th, 2013
The GIC and Delaware Interactive have launched a new on-line donations application. The first instance of the use of this application is for the Delaware Commission of Veterans Affairs, which is using the application to collect donations for the Delaware Veterans Memorial Cemetery and to the Veterans Trust Fund.
A second instance of the donations application is planned for release in early December. This one will accept donations to the Delaware Veterans Home.
The donations application can be configured to take donations via credit card or ACH. GIC and DI will look for other donation application needs that might be met using this new application.
The donations application is also fully responsive and works well across all types of web-browsing devices.
November 13th, 2013
Governor Markell, the head of Delaware’s Chancery Court, and a collection of leaders from Delaware businesses and law firms have launched a new multi-lingual web site highlighting the benefits of incorporating in Delaware. The new site, CorpLaw.Delaware.Gov, is meant to provide basic information about how Delaware’s government and legal community interact to make the state a good place to incorporate for business around the globe.
The site was written by a team of business lawyers, under the leadership of the Delaware Chancery Court, and designed to present the case for incorporation in Delaware in a straightforward and non-technical manner. The content of the site has been translated, by teams from international law firms, into nine non-English languages – Arabic, Chinese, Dutch, French, German, Hebrew, Japanese, Portuguese, and Spanish.
“This website is an important tool that will help the state of Delaware communicate and market to an ever-expanding international audience about the benefits of incorporating in Delaware,” Said Governor Jack Markell. ”The site will help us reach a broad international audience whose members may be weighing their options for business formation. We want them to choose Delaware.”
The site was designed and built by staff at the Government Information Center (GIC) based on guidance from leaders for the Division of Corporations and the Chancery Court. And GIC team members took on the challenge of presenting a variety of western and non-western languages in a collection of parallel web sites. Of the nine languages, only Arabic has not yet been able to be presented in HTML. The Arabic translation is available, for the moment, as a PDF download.
GIC staff also created a companion English-language blog — The Delaware Corporate and Legal Services Blog — which will feature new content and expert articles that will be refreshed on a regular basis.
October 7th, 2013
The Government Information Center has started a project to redesign the state’s main web portal — delaware.gov. We’ve gathered together our designers and information architects and content editors (in other words, all of us) to consider what the site should look like, what it should contain, and how best to make it useful to the residents, businesses and visitors to the state of Delaware.
We’re reviewing other states’ web sites. We’re looking at private sector web sites. We’re looking at federal, county and municipal web sites. We’re drawing on our years of experience managing the existing delaware.gov and answering your questions. We’re reviewing data on what people have searched for on the state’s phone directory search tool.
But we also wanted to ask you a few questions. Please take a moment to respond to a very short survey. And why not pass it along to your friends? Any input we can get will be a great help.
September 13th, 2013
The Veterans Services Directory (VSD) has been named a winner of a 2013 Digital Government Achievement Award by the Center for Digital Government.
The award, in the Government-to-Business category, lauds the VSD for its innovative approach to providing services to an important segment of Delaware’s population. The Center for Digital Government is a national eGovernment research institute that recognizes achievements on on-line applications as part of its annual Best of the Web program.
The VSD, developed by GIC staff for Delaware Veterans Affairs Commission, is a state-wide online listing of public and private organizations offering services to Delaware veterans and their families. It was created as part of the statewide eGovernment strategy, in which the GIC and its partners look for ways to use the internet and modern web technologies to help improve services for Delawareans, Delaware businesses and visitors to the state.
August 28th, 2013
The Interactive Media Council (IMC) has selected Delaware’s Professional License Search (PLS) application as the recipient of its 2013 Outstanding Achievement Award. The IMC is a nonprofit organization comprised of leading web content professionals.
The PLS allows users on any mobile device or computer to easily look up the license status of doctors, accountants, realtors, plumbers, cosmetologists, and other professionals licensed in Delaware. The app was created for the Division of Professional Regulation (DPR), which manages licensing programs.
In a news release announcing the award, Deputy Secretary of State James Collins, who oversees the Division, noted that the recognition for the new app is rewarding.
“One of our top priorities is to provide customers with convenient access to information that will help them make informed choices about professional services,” he said.
The PLS online application is also available at the State of Delaware Mobile Application Directory at apps.delaware.gov.
August 2nd, 2013
The Delaware eGovernment team, working with the Department of Natural Resources and Environmental Control, has launched an updated and improved new Hunting and Trapping Registration System. The new system, which was designed to work on mobile devices as well as larger computer screens, will help Delaware hunters and trappers to register for required licenses and registrations and to report wildlife harvests.
Because not all hunters and trappers use smartphones or computers, the new system offers the option of calling and toll-free number (1-855-DELHUNT) and speaking with a live person for assistance. This replaces an older phone-in system that used computer-based Interactive Voice Response (IVR) and required a two-day data delay due to transcription of the calls.
The new Hunting and Trapping Registration System was designed using a mobile-first strategy and taking advantage of Delaware’s “common look and feel” for state agency web sites. It is part of Governor Markell’s initiative to enhance citizen access to government services.
July 22nd, 2013
If you are planning to spend any time at the Delaware State Fair, please stop by the Exhibit Hall (it’s air-conditioned!) and visit the delaware.gov booth.
The booth is a joint venture of the Government Information Center (GIC) and Delaware Interactive (DI). Together, GIC and DI make up the Delaware eGovernment team. The team is looking for ideas from Delaware residents, businesses and visitors. Simply put, “What eGov apps should we be building for you?”
The booth itself is very simple. There’s a video screen scrolling through a selection of existing on-line eGov services from a wide variety of agencies. There’s also a sign that highlights some of the recent smartphone, pad-device and HTML5 apps that have been developed.
The most important part of the booth are the people (not pictured here; they were taking the photo). The people are there to talk to visitors and find out how the eGov team can best help Delaware state agencies help Delawareans.
June 21st, 2013
The Delaware Commission of Veterans Affairs has launched a new on-line Veterans Services Directory, created by the Government Information Center, to provide a central, on-line place where those who provide services for veterans can post information and where veterans and their families can find that information.
Service providers create an account on the directory through which they can post, and update, a service profile which includes vital information about the types of service they provide and how veterans can access those services. Veterans and their families can search for services by type of service, location, and other factors.
Types of services include employment, housing, educational and medical services, among others. More than 30 organizations have already posted service profiles; that number is expected to grow.
The Directory is part of a growing collection of eGovernment applications created to help Delaware residents, businesses and visitors access government services as quickly and efficiently as possible.